Refund & Return Policy
At Aribéor, every fragrance is carefully inspected and securely packaged before dispatch. We want your order to arrive safely and exactly as expected.
Due to the nature of fragrance products, returns or replacements are accepted only when the product arrives:
-
Damaged
-
Defective
-
Incorrect
If you receive an item with an issue, please contact our customer support team within 48 hours of receiving your order and provide clear photographs or other relevant proof of the issue.
Once your request has been reviewed and approved, our team will guide you through the return or replacement process.
Important Notes
-
Opened or used products are not eligible for return or refund.
-
Refunds or replacements are subject to verification and approval.
-
Items must be returned in the condition required by our support team.
-
Claims submitted after the 48-hour period may not be eligible for a return or replacement.
Our goal is to resolve genuine product issues as quickly and fairly as possible.